It is our aim to deliver Products within 5 working days for delivery in the UK, from receipt of funds and assuming that the Products you have ordered are available in our warehouse to despatch to you. This time period however is an estimate only and deliveries beyond this date will not be grounds to cancel your order unless we fail to deliver the Products to you within a reasonable time or as a consumer you exercise your right to cancel in accordance with condition 4 above.
Whilst we cannot guarantee delivery within the time periods specified at condition 5.1, if you have not received your Products after this period has expired, please contact us by sending an email to firstname.lastname@example.org with your order number to hand. We will advise you of the present position and endeavor to ensure you receive the Products as soon as is reasonably possible.
Be advised that if you are trading with us as a consumer, we have a statutory obligation to deliver Products to you within a maximum period of 30 days of the date of the order acknowledgement after which you have the right to cancel your order and receive a full refund of the purchase price.
The quantity of any Products as recorded by us on dispatch from our premises shall be conclusive evidence of the quantity received by you on delivery unless conclusive evidence to the contrary can be provided to us. For the avoidance of doubt, any signature given to any courier by any person other than yourself at the delivery address confirming receipt of the Products shall not be deemed conclusive proof of non - delivery.